AZHAM Privacy Policy

Effective Date: 10/2/2026
Last Updated: 10/2/2026

Introduction

Arizona Association of Healthcare Access Management (AZHAM) ("we," "our," or "us") is a nonprofit professional organization dedicated to advancing the professional of Patient Access. We are committed to protecting the privacy and personal information of our members, attendees, speakers, sponsors, and website visitors.

  • This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you:
  • Visit our website at azham.org
  • Register for our Annual Conference
  • Enroll in our Quarterly Educational Sessions
  • Become or renew a membership
  • Interact with us via email, phone, or social media

By using our services or providing your information, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide Directly
  • Membership Registration: Full name, professional title, employer/organization, email address, phone number, mailing address, professional credentials
  • Conference Registration: Name, contact details, dietary restrictions/accessibility needs, emergency contact, payment information
  • Quarterly Education Sessions: Name, email, professional license number (if applicable for CEU/CPE credits), session preferences
  • Speaker & Presenter Submissions: Biography, headshot, professional affiliations, presentation materials
  • Sponsor & Exhibitor Information: Company name, contact person, billing information, booth preferences
  • Surveys & Feedback Forms: Opinions, ratings, and open-ended responses about events and sessions

Information Collected Automatically
  • Website Analytics: IP address, browser type, pages visited, time spent, referring URLs
  • Cookies & Tracking Technologies: Session cookies, preference cookies, analytics cookies (e.g., Google Analytics)
  • Email Engagement: Open rates, click-through rates, unsubscribe actions
  • Information from Third Parties
  • Payment Processors: Transaction confirmation and billing details (we do not store full credit card numbers)
  • Event Platforms: Registration data from platforms such as Eventbrite, Cvent, or similar tools
  • Social Media: Public profile information if you connect via LinkedIn, Facebook, or other platforms

How We Use Your Information

We use the information collected for the following purposes:

Membership Management -- Processing applications, renewals, and member communications

Conference Administration  -- Registration, badging, scheduling, and logistics

Education Sessions -- Enrollment, attendance tracking, and CEU/CPE credit issuance

Payment Processing -- Collecting registration fees, membership dues, and sponsorships

Communications -- Sending newsletters, event reminders, and organizational updates

Continuing Education Records -- Maintaining attendance and credit records for professional licensing

Sponsorship Fulfillment -- Delivering agreed-upon sponsor benefits and recognition

Legal Compliance -- Meeting tax, audit, and regulatory requirements

Website Improvement -- Analyzing usage to enhance user experience

Safety & Security -- Ensuring the safety of conference and session attendees

Annual Conference – Specific Privacy Practices

Given the nature of our Annual Conference, the following specific practices apply:

  • Attendee Directory: A conference directory may be shared with registered attendees. 
  • Photography & Video: The conference may be photographed or recorded. By attending, you consent to the use of your likeness in promotional materials. You may notify staff in writing to be excluded.
  • Session Recordings: Certain sessions may be recorded for on-demand access by members. Presenters will be notified in advance.
  • Networking Lists: Opt-in networking lists may be made available to facilitate professional connections among attendees.

How We Share Your Information

We are committed to never selling your personal information. We may share your data only in the following circumstances:

  • Service Providers: Vendors who assist with event management, payment processing, email marketing, and website hosting — bound by confidentiality agreements
  • Professional Licensing Boards: Attendance and completion data for CEU/CPE reporting, as required or authorized
  • Legal Authorities: When required by law, court order, or to protect the safety of individuals

Your Privacy Rights

As a member, attendee, or user, you have the following rights:

  • Right to Access – Request a copy of the personal data we hold about you
  • Right to Correct – Request corrections to inaccurate or outdated information
  • Right to Opt-Out – Unsubscribe from marketing communications at any time

Data Security

We implement the following security measures to protect your information:

  • SSL/TLS Encryption for all data transmitted through our website
  • Secure Payment Processing through PCI-DSS compliant processors
  • Access Controls limiting staff access to personal data on a need-to-know basis
  • Regular Security Audits of our systems and third-party vendors
  • Staff Training on data privacy and security best practices
  • Incident Response Plan to address data breaches promptly

Third-Party Links

Our website and event platforms may contain links to third-party websites, including:

  • Professional association partners
  • Sponsor and exhibitor websites
  • Social media platforms
  • Continuing education portals

We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When changes are made:

  • The "Last Updated" date at the top will be revised
  • Members will be notified via email for significant changes
  • A notice will be posted on our website homepage
  • Continued use of our services after changes constitutes acceptance