Bylaws

Article I: Name

  • The name of the association shall be Arizona Association of Healthcare Access Management (AZHAM).


Article II: Objectives

The objectives of the Association shall be:

  • To serve as a forum for discussion of Hospital Access Management and promote sharing best practices, knowledge, tools, and processes.

  • To encourage career advancement in Patient Access through participation in AZHAM, NAHAM, and other professional organizations. This includes encouraging members to obtain nationally recognized certifications in the field of patient access.

  • To cooperate in promoting the aims and objectives of the association.

  • Establish a diversified membership that encourages all Arizona healthcare providers' involvement.


Article III: Board of Directors

Membership

  • All Board members are elected for a two-year term; extensions to sitting positions must be approved by all members of the Board. The Board shall elect from its own a Secretary, Treasurer, Membership Chairperson, Publication Chairperson, Education Chairperson, and Conference Chair(s). All positions to be reviewed post annual event.

  • The President will transition into the Past President after completion of their term.

  • The Vice President will move to the President after completion of their term.

  • The Secretary will move to the Vice-President after completion of their term.

  • Board members are expected to attend 75% of board meetings in a calendar year (in conjunction with NAHAM attendance expectations for board/committee membership). Attendance will be audited by the Board Secretary.

  • In the event board members are unable to meet attendance obligations, the board may vote to replace that member.

  • Suspension from office for cause may be initiated at any time by the President pending removal action. Such suspension action shall be reviewed by the board members. Removal from office shall be enacted by the Board of Directors.


Article IV: Committees

  • Patient Access leaders not currently on the Board may apply to join an available committee by submitting a resume to an AZHAM board member for consideration. The stated AZHAM committees will be: conference, membership, education/industry standards & publications.

  • For Information on the individual committees can be found in the stated position descriptions below


Article V: Elections

  • Elections shall be held every two years.  Nominees for vacant offices shall be presented to the board.

  • Additional nominations will also be accepted from the members present.  

  • Term of office shall be two years. Method of voting on other issues may be determined by the President.  

  • Elected offices are to include:  Secretary, Treasurer, Membership Chairperson and Publication Chairperson.

  • A board member may not hold the same position for more than 1 consecutive term unless approved by the entire board


Article VI: Membership

Active Membership:

Active Membership shall be open to Patient Access and Health      Care Professionals. Membership registration available via the website.

Dues & Conference Fees:

There shall be no annual membership fee. 

  • All conference fees shall be payable prior to or at the annual conference. Admission to the annual conference will be managed by the AZHAM Treasurer & Conference Chair(s)

  • The conference fee is for the entire conference; no refunds if a member elects to not to attend the full conference.


Article VII: Calendar of Events

  • No less than one education session shall be held each calendar year.  

  • There will also be an annual AZHAM conference. 

  • Board meetings will be held monthly or at the discretion of the President.


Article VIII: Amendments

The by-laws may be amended by the quorum of Board Members. Any amendments or proposals for new rules can be brought up during board meetings by any board member. The member shall explain their proposal, debate among the board will follow. The board will then vote using a simple majority to approve/deny proposed changes. 

  • President: Ian Jensen

  • Vice President: Kristin Rohr

  • Secretary:  Shanneyce Harris-foster

  • Treasurer: Tiffany Dick

  • Education Chair: Adriane Newell-bauer

  • Membership Chair: Liliana Orta

  • Publications Chair: Ana Hernandez

  • Conference Co-chair: Debra Pina

  • Conference Co-chair: Melissa Guardado

  • Past President: Yvonne Chase

Revised May 2026

Revised September 2025

Revised January 2025

Revised Oct 2024

Revised Sept 2024

Revised July 2024

Revised September 2023

Revised July 2023

Revised November 2019

Revised November 2016

Revised November 2014

Revised July 2012

Revised January 2011

Revised June 2007

Revised January 2006

Revised March 2003