ABOUT US

*MISSION

*HISTORY

*BYLAWS

*AZHAM JOB DESCRIPTIONS

ARTICLE I: NAME

• The name of the association shall be Arizona Association of Healthcare Access Management (AZHAM).

ARTICLE II: OBJECTIVES

• The objectives of the Association shall be:

                  ◦ To serve as forum for discussion of Hospital Access Management and promote sharing best practices, knowledge, tools, and   

                    processes. 

                  ◦ To encourage career advancement in Patient Access through participation AZHAM, NAHAM, and other professional 

                    organizations.  This includes encouraging members to obtain nationally recognized certifications in the field of patient access. 

                  ◦ To cooperate in promoting the aims and objectives of the association.

                  ◦ Establish a diversified membership that encourages all Arizona healthcare providers involvement. 

ARTICLE III: BOARD OF DIRECTORS

• MEMBERSHIP

                  ◦ The Board of Directors shall consist of a minimum of 7 but not more than 9 leaders. All Board members are elected for a two- 

                     year term.  The Board shall elect from its own a Secretary, Treasurer, Membership Chairperson, Publication Chairperson, 

                     Education Chairperson, and Conference Chair. Positions changes to occur post annual event.

                  ◦ The President will transition into the Past President after completion of their two-year term.

                  ◦ The Vice President will move to the President after completion of their two-year term.

                  ◦ The Secretary will move to the Vice-President after completion of their two-year term. 

                  ◦ Board members are expected to attend 75% of board meetings in a calendar year (in conjunction with NAHAM attendance 

                    expectations for board/committee membership). 

                  ◦ In the event board members are unable to meet attendance obligations, the board may vote to replace that member.

• BOARD OF DIRECTORS:  The Board of Directors shall consist of current officers and at least one member at large who will be responsible to report the quarterly regional updates to the Board.  See BOARD OF DIRECTORS JOB DESCRIPTIONS section below.

                  ◦ Board Member Expectations: 

                      ▪ All board members shall be active NAHAM or HFMA member and have a current CHAM certification. A newly elected

                         board member must obtain their CHAM. They shall discharge the duties of their respective positions in good faith and with

                         that degree of diligence, care and skill which ordinarily prudent persons would exercise under similar circumstances in like

                         positions. Failure to meet these requirements may result in suspension or removal from office.

                  ◦ Suspension from office for cause may be initiated at any time by the President pending removal action.  Such suspension action 

                    shall be reviewed by the board members.  Removal from office shall be enacted by the Board of Directors.
 

ARTICLE IV:  COMMITTEES

• CONFERENCE COMMITTEE: The conference committee shall work under the direction of the Conference Chair/Co-Chair to plan and execute the annual AZHAM conference. This includes vendor outreach, notifying AZHAM membership, and other event activities.
• MEMBERSHIP COMMITTEE: The membership committee shall coordinate membership drives to boost membership on a semi-annual basis and shall submit a list of contacts to the Board of Directors. 

ARTICLE V:  ELECTIONS

• Elections shall be held every two years.  Nominees for vacant offices shall be presented to the board.  Additional nominations will also be accepted from the members present.  Term of office shall be two years.  Method of voting on other issues may be determined by the President.  Elected offices are to include:  Secretary, Treasurer, Membership Chairperson and Publication Chairperson.
• A board member may not hold the same position for more than 1 consecutive term.

ARTICLE VI:  MEMBERSHIP

• ACTIVE MEMBERSHIP:  Active Membership shall be open to Patient Access and Health Care Professionals.  Only active members are eligible to vote.
• DUES/CONFERENCE FEES:  

                  ◦There shall be no annual membership fee. 

                  ◦All conference fees shall be payable prior to or at annual conference

                  ◦Conference fee is for entire conference, no refunds if member elects to not attend full conference.  
 

ARTICLE VII:  CALENDAR OF EVENTS

• No less than one workshop shall be held each calendar year.  
• There will also be an annual AZHAM conference. 
• Board meetings will be held monthly or at the discretion of the President. 

ARTICLE VIII:  AMENDMENTS

• The by-laws may be amended by the quorum of Board Members. Any amendments, proposals for new rules can be brought up during board meetings by any board member. The member shall explain their proposal, debate among the board will follow. The board will then vote using a simple majority to approve/deny proposed changes. 

PRESIDENT: Ian Jensen

VICE PRESIDENT: Donna Cammiso-Pickering

SECRETARY:  Kristin Settipane Rohr

TREASURER: Tiffany Dick

EDUCATION CHAIR: Adriane Newell-Bauer

MEMBERSHIP CHAIR: Liliana Orta

PUBLICATIONS CHAIR: Rob Wissink

CONFERENCE CHAIR: Vacant

PAST PRESIDENT: Yvonne Chase

PAST PRESIDENT: Jarrod Brown

Revised Jan 2025

Revised Oct 2024

Revised Sept 2024

Revised July 2024

Revised September 2023

Revised July 2023

Revised November 2019

Revised November 2016

Revised November 2014

Revised July 2012

Revised January 2011

Revised June 2007

Revised January 2006

Revised March 2003