ABOUT US

*MISSION

*HISTORY

*BYLAWS

ARTICLE I: NAME

• The name of the association shall be Arizona Association of Healthcare Access Management (AZHAM).

ARTICLE II: OBJECTIVES

• The objectives of the Association shall be:

                  ◦ To serve as forum for discussion of Hospital Access Management and promote sharing best practices, knowledge, tools, and   

                    processes. 

                  ◦ To encourage career advancement in Patient Access through participation AZHAM, NAHAM, and other professional 

                    organizations.  This includes encouraging members to obtain nationally recognized certifications in the field of patient access. 

                  ◦ To cooperate in promoting the aims and objectives of the association.

                  ◦ Establish a diversified membership that encourages all Arizona healthcare providers involvement. 

ARTICLE III: BOARD OF DIRECTORS

• MEMBERSHIP

                  ◦ The Board of Directors shall consist of a minimum of 7 but not more than 9 leaders. All Board members are elected for a two- 

                     year term.  The Board shall elect from its own a Secretary, Treasurer, Membership Chairperson, Publication Chairperson, 

                     Education Chairperson, and Conference Chair. Positions changes to occur post annual event.

                  ◦ The President will transition into the Past President after completion of their two-year term.

                  ◦ The Vice President will move to the President after completion of their two-year term.

                  ◦ The Secretary will move to the Vice-President after completion of their two-year term. 

                  ◦ Board members are expected to attend 75% of board meetings in a calendar year (in conjunction with NAHAM attendance 

                    expectations for board/committee membership). 

                  ◦ In the event board members are unable to meet attendance obligations, the board may vote to replace that member.

• BOARD OF DIRECTORS:  The Board of Directors shall consist of current officers and at least one member at large who will be responsible to report the quarterly regional updates to the Board.

                  ◦ DUTIES

                       ▪ PRESIDENT:  To preside at all meetings and Board meetings.  Shall be able to recommend and appoint Ad-Hoc task force

                         Committees as needed. Shall have joint custody of all funds, securities, and other assets of the Association.

                       ▪ VICE PRESIDENT: Shall assume the duties of the President in his/her absence and assist the President in carrying out 

                         Association objectives.  

                       ▪ SECRETARY:  Shall keep, prepare and maintain full and correct records of all meetings of the Association.  He/she shall keep a 

                         file of all correspondence regarding any activities that the Association has initiated. Secretary will be a back-up for Treasurer 

                         and shall have joint custody of all funds, securities, and other assets of the Association. 

                       ▪ TREASURER:  Shall have joint custody of all funds, securities, and other assets of the Association (seeking online payment to 

                          nullify this need).  Issues receipts for all monies received.  Will prepare and have available, a financial statement showing the 

                          condition of the Association as of the close of business of the last day of each month.  He/she will submit a Treasurer's 

                          report to all Board and general meetings and shall deposit funds in designated bank.  An annual audit of all funds shall be 

                          conducted by Board members.

                               ▫ The purpose of joint custody of all funds, securities, and other assets of the association is to ensure a proper checks and 

                                balances of said assets. 

                               ▫ Any chapter expenditures will require board approval prior to payment release. Minutes will reflect majority approval. 

                               ▫ The President and Treasurer will also ensure compliance non-profit tax legislation (501-3C) on an annual basis.

                       ▪ MEMBERSHIP CHAIRPERSON:  Shall email out renewal notices at the end of the year and again at the beginning of the New 

                          Year Included in the email mailing should be a list of current officers and an outline of the upcoming meeting dates for the 

                          year.  Annual membership lists will be generated based on AZHAM conference attendance and shared with board members. 

                       ▪ PUBLICATIONS CHAIRPERSON:  Will produce a newsletter highlighting AZHAM/NAHAM related events in accordance with a 

                         scheduled determined by board member approval. Distribution of this newsletter will be sent to the current AZHAM 

                         membership roster and will be posted to the AZHAM website and associated social media pages.  Identify key committee   

                         members to solicit articles for the newsletter.  

                       ▪ EDUCATION CHAIRPERSON:  Will obtain educational needs from AZHAM members by soliciting the member roster.  

                         Coordinate and assist Publications Chairperson to establish guidelines for continuing education initiatives related to the 

                         newsletter.

                       ▪ CONFERENCE CHAIRPERSON:  Shall coordinate and facilitate annual conference to include but not limited to, vendor 

                          coordination, keynote speaker and venue location/logistics.  Chairperson to facilitate conference registration and 

                          collaborate with the AZHAM board.

                       ▪ PAST PRESIDENT:  Shall act in an advisory capacity to the President and the Board of Directors for term of two years.  Act in 

                         any other capacity as requested by the President, with mutual consent.

                  ◦ Board Member Expectations: 

                      ▪ All board members shall be active NAHAM members and have a current CHAM certification. A newly elected board member 

                        must obtain their CHAM. They shall discharge the duties of their respective positions in good faith and with that degree of 

                        diligence, care and skill which ordinarily prudent persons would exercise under similar circumstances in like positions. Failure 

                        to meet these requirements may result in suspension or removal from office.

                  ◦ Suspension from office for cause may be initiated at any time by the President pending removal action.  Such suspension action 

                    shall be reviewed by the board members.  Removal from office shall be enacted by the Board of Directors.
 

ARTICLE IV:  COMMITTEES

• CONFERENCE COMMITTEE: The conference committee shall work under the direction of the Conference Chair/Co-Chair to plan and execute the annual AZHAM conference. This includes vendor outreach, notifying AZHAM membership, and other event activities.
• MEMBERSHIP COMMITTEE: The membership committee shall coordinate membership drives to boost membership on a semi-annual basis and shall submit a list of contacts to the Board of Directors. 

ARTICLE V:  ELECTIONS

• Elections shall be held every two years.  Nominees for vacant offices shall be presented to the board.  Additional nominations will also be accepted from the members present.  Term of office shall be two years.  Method of voting on other issues may be determined by the President.  Elected offices are to include:  Secretary, Treasurer, Membership Chairperson and Publication Chairperson.
• A board member may not hold the same position for more than 1 consecutive term.

ARTICLE VI:  MEMBERSHIP

• ACTIVE MEMBERSHIP:  Active Membership shall be open to Patient Access and Health Care Professionals.  Only active members are eligible to vote.
• DUES/CONFERENCE FEES:  

                  ◦There shall be no annual membership fee. 

                  ◦All conference fees shall be payable prior to or at annual conference

                  ◦Conference fee is for entire conference, no refunds if member elects to not attend full conference.  
 

ARTICLE VII:  CALENDAR OF EVENTS

• No less than one workshop shall be held each calendar year.  
• There will also be an annual AZHAM conference. 
• Board meetings will be held monthly or at the discretion of the President. 

ARTICLE VIII:  AMENDMENTS

• The by-laws may be amended by the quorum of Board Members. Any amendments, proposals for new rules can be brought up during board meetings by any board member. The member shall explain their proposal, debate among the board will follow. The board will then vote using a simple majority to approve/deny proposed changes. 

PRESIDENT: Ian Jensen

VICE PRESIDENT: Donna Cammiso-Pickering

SECRETARY:  Kristin Settipane Rohr

TREASURER: Tiffany Dick

EDUCATION CHAIR: Adriane Newell-Bauer

MEMBERSHIP CHAIR: Liliana Orta

PUBLICATIONS CHAIR: Rob Wissink

CONFERENCE CHAIR: Vacant

PAST PRESIDENT: Yvonne Chase

PAST PRESIDENT: Jarrod Brown

Revised Oct 2024

Revised Sept 2024

Revised July 2024

Revised September 2023

Revised July 2023

Revised November 2019

Revised November 2016

Revised November 2014

Revised July 2012

Revised January 2011

Revised June 2007

Revised January 2006

Revised March 2003