Day 1: Thur, Oct 10th

8:30 am  Sign-in & Registration

9:00 am  Welcome & Introductions for Day 1

9:15 am  "It's Not Your Weed to Pull: Managing Control in Healthcare Teams" by Keynote Speaker: Dr. Charli Brown

10:30 am NAHAM Delegate Jarrod Brown, CHAM

10:45 am  Break/Vendor Networking

11:00 am "Shining Bright in Navigating Medicare Part D Changes" by Daniel Santos

12:00 pm  Raffles/Drawings/Lunch

1:00 pm Breakout Sessions:

A. "The Business Case for Mental Health" by Dr. Sentari Minor

B. Onboarding Tips for Virtual Contact Center Staff by Melissa Guardado & Dennis Nochez

2:15 pm   "Prior Authorization KPIs & Frameworks for Performance Evaluation" 

by Dr. Steve Kim Platinum Sponsor Valer

3:15 pm Break/Vendor Networking

3:45 pm Raffle & First Day Closing, followed by Neworking Hour at

Crooked Pint Ale House (10 minutes from venue); Located at Holiday Inn Glendale Stadium

Day 2: Fri, Oct 11th

 8:00 am Sign-in & Registration

8:40 am Welcome &  Introductions for Day 2

9:00 am "The Automation Advantage" by Scott Overhold & Tyler Robakiewicz Platinum Sponsor Vyne

10:00 am Breakout Sessions:

A.The H.E.R.O. in YOU! by Dr. LaDonya Yvette Hinson

B. Leading a Team from Rock Bottom: Shining Bright after the Storm by Kristin Settipane Rohr, CHAM

11:15 am Break/Vendor Networking

11:30 am Harnessing AI for Efficiency in Healthcare by Donna Cammiso-Pickering, CHAM, CRCR

12:30 pm President’s Award, Raffle Drawnings and Closing

1:30 pm Meeting Adjourn